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New Patient Information2020-07-24T02:11:25+10:00

At Pennant Hills Dental Centre your comfort, confidence and having a positive dental experience with us is paramount to all of our staff members.

Once you’ve made an appointment with us, we will email some vital information to help prepare you for your first appointment including what to expect. If you still have further questions don’t hesitate to call and clarify. This email will also include a copy of our Medical History Form, which you can fill in before your appointment and email it through alternatively if you could arrive 10 minutes before your appointment time to complete the form that would be greatly appreciated.

If you have records (such as x-rays) from your previous dentist you would like to discuss with the dentist please let us know so we can arrange for them to be transferred before your appointment. This can sometimes take a couple of days to organise.

We hope you have an enjoyable first experience and welcome feedback if we can do anything to make your dental experience more comfortable.

What are my rights as a patient?2019-07-07T10:01:58+10:00
I’m pregnant, is it safe for me to see a dentist?2018-05-02T07:40:46+10:00

Absolutely! Oral health is an important component of general health and should be maintained during pregnancy.

Preventative, diagnostic (including radiographic xrays) and restorative dental treatment (including the use of local anaesthtic) is safe throughout pregnancy and is effective in improving and maintaining oral health. The best timing is, before falling pregnant or in the second trimester if work is required. Optimal maternal oral hygiene during perinatal period may decrease the amount of caries-producing oral bacteria transmitted during common parenting behavious, such as sharing of spoons.

For more information please read the Oral Health Care During Pregnancy: A National Consensus Statement or ask one of our doctors.

My teeth don’t hurt, so do I still need to see a dentist?2018-05-02T07:32:39+10:00

The simple truth is once you have a tooth that hurts, generally there are only 2 treatment options available, Root Canal Therapy or Extraction, it’s as simple as that. Another thing we’ve noticed is these teeth tend to flare up at the most inconvenient of times… when you’re stressed, 9pm on a Saturday night, right before your overseas trip or Christmas Eve. Believe us when we say it doesn’t have to be like this.

We strongly believe if you come in regularly (before things hurt) we can address issues or areas which need particular attention BEFORE they become painful. In our experience this ends up being less expensive, more convenient and less traumatic for all of us.

We want happy patients and we endeavour to provide painless dentistry, so you always have a positive dental experience. Don’t wait for a tooth to hurt before you make an appointment.

What are the costs involved?2017-02-08T01:21:26+11:00

Your initial consultation will cost you $107. It is also expected that two x-rays may be necessary, x-rays are $59 each. During your consultation we will discuss our findings so together we can come up with a dental plan that will suit your budget and dental needs.

How long will the procedure take?2017-02-08T02:06:41+11:00

There are many different types of dental procedures and each take a different amount of time. Before we make an appointment for you we will always let you know how long you can expect to be here. Typically we allow 45 minutes for new patient consultations.

Will I get treatment on the day?2017-02-08T01:24:02+11:00

If you are in pain – yes. Please let our reception staff know so we can allow sufficient time to help relieve your pain.

If you are not in pain – generally we don’t provide treatment on the day, we would prefer to accumulate the correct records, so we can devise a treatment plan and a written quotation for you to consider. Often there are many ways of achieving your desired dental outcomes and we pride ourselves on providing you the opportunity to decide what suits you best. After all they are your teeth.

Will my health insurance cover my bill?2017-02-08T02:03:20+11:00

Private health insurance will pay a percentage towards your dental treatment. With the use of our Hicaps terminal we can make the claim directly and you just pay the gap. Every claim is different and the amount you will receive will depend on the level of cover you hold.

I am terrified of the dentist, can you still help me?2019-04-11T12:08:11+10:00

If you are anxious or worried about seeing a dentist because you haven’t been to one for a while and that you may experience a hard time, please don’t be.

It’s okay to be afraid of the dentist. 🙂

If you didn’t visit the dentist as a child, or have had a bad experience in the past then facing the dentist can be nerve wracking. Culturally, there is a lot of fear surrounding visiting the dentist compared to any other doctor. But if you are now at a point where your teeth hurt when you chew, are sensitive to hot and cold, your gums bleed when you brush or your have a broken tooth, it is time for you to make an appointment with the dentist. Our team here at Pennant Hills Dental Centre want you to know that we understand nerves and jitters about visiting the dentist, and we want to help you overcome them with our help.

If you want to avoid dental pain and tooth decay then preventative dentistry is really important. We always recommend coming in for a check up even if you don’t have pain to prevent dental emergencies and small (often easy to fix) problems turning into big (and often expensive) problems. especially if you are fearful of the dentist. preventing the pain is much easier that treating the pain. A dental check up is easy and painless, and calming your dental nerves with straight forward procedures is much better than combatting them when you are already in pain and emotions are running high.

That being said if you are dealing with dental pain or discomfort our team is ready to assist you through the process to overcome your fears and restore your smile. We have a variety of options and will do whatever we can to make your experience as pain and stress free as possible.

People worry about cost, and while we appreciate dentistry is expensive we aim to provide good value dentistry, the right treatment at the right price. We do not compromise on our level of service, safety or hygiene. The longer you leave your dental care the more complex problems become. More complex problems require more complex solutions which can be expensive. So don’t delay, come in, know your options and be informed and in control of your oral health.

We know some people are scared of the dentist because they are embarrassed about the state of their teeth. There is no need to feel embarrassed about not having dental treatment done in the past or ignoring the recommendations of earlier dentists. Here at Pennant Hills Dental Centre we have seen it all, we don’t judge, we are here to help you.

We want you to enjoy your life, pain free, smiling the whole way. 😁 And even though you are nervous, we believe there is no reason to live with pain or live without smiling.

My teeth are in terrible condition, can you still help me?2017-02-08T01:27:25+11:00

You are not alone, many people avoid the dentist because they are embarrassed about the condition of their teeth. We’re here to solve these issues and we have seen everything.

We’ll listen to your concerns, make sure you’re comfortable and treat you with compassion and respect. It gives us no greater pleasure than seeing you delighted with your new smile.

If my teeth are in poor condition is there a risk to the rest of my health?2017-02-08T01:31:55+11:00

Good oral health is crucial to maintaining the health of your entire body. A regular oral health routine, including brushing and flossing, not only keeps your smile healthy but can also improve total body health and your quality of life.

At Pennant Hills Dental Centre we are strong advocates about educating our patients on the multiple benefits of good oral health to ensure their teeth last a lifetime; after all, prevention is always better than a cure. Below are 5 benefits of good oral health that go beyond white teeth and fresh breath! For more information, see “How is my oral health connected to my overall health and wellbeing?” here.